Support:
For Technical Support:
(727) 535-3281
This is a message line. Please state the product name and your phone number. The correct technical support person will call you back (at our expense) and help you with your problem.
Please note: While we cannot guarantee how soon your technician will call back, as it is based on the order the calls come in, our average return time is 23 minutes with less than 1% being over an hour (unless the message is left after normal business hours EST)
Please note: 16% of the messages that are left on our support line do not have a phone number in the message! The customer takes the time to tell us the title and the problem they are having, then forgets to tell us how to reach them. Then they call back in a day or two and complain that we never got back to them! (53% of those callers forget to leave the phone number the second time too!) We do not need you to tell us what the problem is. Just the product and your phone number!
Or you can leave email info@dtidata.com
For other problems (refunds, bad disks or other customer service related questions):
Please contact the vendor that sold you the product.